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Quality Assurance in Education

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Articles

Articles

Article No:	Article Information:
1590995	Managing quality improvement of eLearning in a large, campus-based university Robert A. Ellis, Nerida Jarkey, Mary Jane Mahony, Mary Peat, Stephen Sheely (pp. 9-23) Keywords: E-learning, Quality improvement ArticleType: Case study View HTML | View PDF (254 KB) | Reprints & Permissions
1590996	Professional doctoral theses by explication as professional management development Ortrun Zuber-Skerritt (pp. 24-43) Keywords: Action learning, Management development, Theses ArticleType: Conceptual paper View HTML | View PDF (319 KB) | Reprints & Permissions
1590997	Are students customers? TQM and marketing perspectives Lynne Eagle, Ross Brennan (pp. 44-60) Keywords: Customers, Quality, Total quality management ArticleType: General review View HTML | View PDF (106 KB) | Reprints & Permissions
1590998	Assessing quality experience and learning outcomes: Part II: findings and discussion Maureen Tam (pp. 61-76) Keywords: Higher education, Quality, Students ArticleType: Research paper View HTML | View PDF (98 KB) | Reprints & Permissions
1590999	Quality management and enhancement processes in UK business schools: a review Myra Hodgkinson, Mike Kelly (pp. 77-91) Keywords: Organizational culture, Quality, Quality management ArticleType: Literature review View HTML | View PDF (95 KB) | Reprints & Permissions
1591000	A framework for implementing TQM in higher education programs Sitalakshmi Venkatraman (pp. 92-112) Keywords: Higher education, Quality, Total quality management ArticleType: Research paper View HTML | View PDF (231 KB) | Reprints & Permissions

Book Review

Managing Successful Universities

Item No:	Item Information
1590993	Managing Successful Universities Journal: Quality Assurance in Education Vol : 15 Issue: 1 Author(s): John F. Dalrymple View HTML

Sustaining Change in Universities: Continuities in Case Studies and Concepts

Item No:	Item Information
1590994	Sustaining Change in Universities: Continuities in Case Studies and Concepts Journal: Quality Assurance in Education Vol : 15 Issue: 1 Author(s): Stephen Parker View HTML

Editorial

Editoral

Item No:	Item Information
1591001	Editoral Journal: Quality Assurance in Education Vol : 15 Issue: 1 Author(s): John Dalrymple View HTML

Note from the publisher

Emerald at 40

Item No:	Item Information
1591002	Emerald at 40 Journal: Quality Assurance in Education Vol : 15 Issue: 1 Author(s): Rebecca Marsh View HTML