| 1593447 |
Methodology for determining key internal business processes based on critical success factors: A case study in furniture industry
Henry Quesada, Rado Gazo
(pp. 5-20)
Keywords:
Business policy,
Critical success factors,
Furniture industry,
United States of America
ArticleType: Research paper
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(171 KB)
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| 1593448 |
Offshore technology outsourcing: overview of management and legal issues
Arjun K. Pai, Subhajit Basu
(pp. 21-46)
Keywords:
Communication technologies,
Legal process,
Outsourcing
ArticleType: Research paper
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(152 KB)
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| 1593449 |
Business process patterns and frameworks: Reusing knowledge in process innovation
Oscar Barros
(pp. 47-69)
Keywords:
Business policy,
Innovation,
Knowledge transfer,
Software prototyping
ArticleType: Research paper
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(326 KB)
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| 1593450 |
Business process modelling using diagrammatic and tabular techniques
Nadja Damij
(pp. 70-90)
Keywords:
Business process re-engineering,
Flowcharts,
Modelling
ArticleType: Research paper
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(119 KB)
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| 1593451 |
Elements of a business process management system: theory and practice
Duncan R. Shaw, Christopher P. Holland, Peter Kawalek, Bob Snowdon, Brian Warboys
(pp. 91-107)
Keywords:
Business process re-engineering,
Electronic commerce,
Modelling
ArticleType: Research paper
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(96 KB)
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| 1593452 |
An assessment of facilitators and inhibitors for the adoption of enterprise application integration technology: An empirical study
Bouchaib Bahli, Fei Ji
(pp. 108-120)
Keywords:
Application generators,
Business planning,
Computer applications,
Integration
ArticleType: Research paper
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(79 KB)
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| 1593453 |
A model for analysing the success of adopting new technologies focusing on electronic commerce
Martin L. Jackson, Andy Sloane
(pp. 121-138)
Keywords:
Electronic commerce,
Electronic data interchange,
Human resource management,
Innovation,
Organizational culture,
Technology led strategy
ArticleType: Research paper
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(101 KB)
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| 1593454 |
An exploratory study of implementation of customer relationship management strategy
Aihie Osarenkhoe, Az-Eddine Bennani
(pp. 139-164)
Keywords:
Cross-functional integration,
Customer relations,
Customer service management,
Management strategy,
Relationship marketing
ArticleType: Research paper
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(150 KB)
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