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Benchmarking: An International Journal


Volume 14 Issue 1

Published: 2007 | Start Page: 7


Special Issue: Benchmarking the Management of Operations and Information Systems
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Articles

Articles
Article No: Article Information:
1595359 Democracy in management – the new coming of MBO via organisational dialogue
Jussi Okkonen (pp. 7-21)
Keywords: Democracy, Knowledge management, Performance measurement (quality)
ArticleType: Research paper
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1595360 A review of techniques for risk management in projects
Ammar Ahmed, Berman Kayis, Sataporn Amornsawadwatana (pp. 22-36)
Keywords: Product development, Project management, Risk assessment, Risk management
ArticleType: Literature review
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1595361 The adoption of e-business and knowledge management in SMEs
S. Maguire, S.C.L. Koh, A. Magrys (pp. 37-58)
Keywords: Electronic commerce, Knowledge management, Small to medium-sized enterprises
ArticleType: Research paper
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1595362 Could enterprise resource planning create a competitive advantage for small businesses?
S.C. Lenny Koh, Mike Simpson (pp. 59-76)
Keywords: Competitive advantage, Resource management, Small to medium-sized enterprises, Uncertainty management
ArticleType: Research paper
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1595363 Predictive performance measurement system: A fuzzy expert system approach
Chatchai Unahabhokha, Ken Platts, Kim Hua Tan (pp. 77-91)
Keywords: Fuzzy control, Information management, Knowledge management, Performance measurement (quality)
ArticleType: Research paper
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1595364 Simulating less-than-truckload terminal operations
Pranav J. Deshpande, Ali Yalcin, José Zayas-Castro, Luis E. Herrera (pp. 92-101)
Keywords: Docks, Freight containers, Performance measures
ArticleType: Research paper
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1595365 Benchmarking the performance of English universities
Jeff Pursglove, Mike Simpson (pp. 102-122)
Keywords: Financial performance, Performance measures, Universities
ArticleType: Research paper
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1595366 IT-enhanced order and delivery process of a fast moving consumer goods (FMCG) company: A case study
Walter W.C. Chung, Candy C.Y. Ko, Eric W.M. Cheung, Thomas C.W. Wong (pp. 123-139)
Keywords: Business performance, Business process re-engineering, Information, Modelling, Technology led strategy
ArticleType: Research paper
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1595367 Future shape of the responsive manufacturing enterprise
Sameh M. Saad, Nabil N.Z. Gindy (pp. 140-152)
Keywords: Adaptability, Agile production, Flexibility, Network operating systems, Supply and demand
ArticleType: Research paper
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Editorial

Benchmarking the management of operations and information systems
Item No: Item Information
1595496 Benchmarking the management of operations and information systems
Journal: Benchmarking: An International Journal
Vol : 14 Issue: 1
Special Issue: Benchmarking the Management of Operations and Information Systems
Author(s): S.C.L. Koh, S.M. Saad
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Note from the publisher

Emerald at 40
Item No: Item Information
1595497 Emerald at 40
Journal: Benchmarking: An International Journal
Vol : 14 Issue: 1
Special Issue: Benchmarking the Management of Operations and Information Systems
Author(s): Rebecca Marsh
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