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Human Resource Management International Digest

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Articles

Articles

Article No:	Article Information:
1597825	Have we “lost” it? Philippa Foster Back OBE (pp. 3-5) Keywords: Corporate social responsibility, Ethics, Organizational culture ArticleType: Viewpoint View HTML | View PDF (48 KB) | Reprints & Permissions
1597826	Building a sense of family at Visa Europe: Leadership development stimulates “ripples in the pond” Derrick Ahlfeldt, Jennifer Cramb (pp. 6-9) Keywords: Financial institutions, Leadership development, Organizational culture ArticleType: Case study View HTML | View PDF (66 KB) | Reprints & Permissions
1597827	Head massage? That will do nicely at Applied Language Solutions: Innovative HR policies keep energy, enthusiasm and commitment high during rapid expansion (pp. 10-13) Keywords: Benefits, Human resource management, Motivation (psychology), Stress, Translation services ArticleType: Case study View HTML | View PDF (221 KB) | Reprints & Permissions
1597828	Scottish and Southern Energy slashes staff attrition: Better, shorter induction program helps to double customer-satisfaction ratings (pp. 14-17) Keywords: Call centres, Customer satisfaction, Employee turnover, Training ArticleType: Case study View HTML | View PDF (49 KB) | Reprints & Permissions
1597829	Investors in People aids staff loyalty at Pauley Design: Staff provided with personal career-path plans Sue Malleson (pp. 18-20) Keywords: Induction, Investors in People, Morale, Training ArticleType: Case study View HTML | View PDF (134 KB) | Reprints & Permissions
1597830	Group 4 Securicor global-leadership program engages managers of the future: Participants learn the importance of “decent doubt” (pp. 21-23) Keywords: Career development, Employee development, Management development ArticleType: Case study View HTML | View PDF (43 KB) | Reprints & Permissions
1597831	IBM's “tangible culture” approach can smooth the way to successful transformation: A practical approach for culture change Sara J. Moulton Reger (pp. 24-26) Keywords: Innovation, Organizational change, Organizational culture ArticleType: General review View HTML | View PDF (127 KB) | Reprints & Permissions
1597832	Boots has the prescription for simpler staff recruitment: Online system copes easily with large number of applications (pp. 27-29) Keywords: Communications, Recruitment, Retailers ArticleType: Case study View HTML | View PDF (43 KB) | Reprints & Permissions
1597833	BHSF taps into the graduate talent-bank: SME learns the secret of recruiting, training and retaining the best Michael Chapman (pp. 30-32) Keywords: Corporate social responsibility, Employee development, Graduates, Recruitment, Retention ArticleType: Case study View HTML | View PDF (224 KB) | Reprints & Permissions
1597834	Academy helps Target to deliver top talent of tomorrow: First eight employees emerge from rigorous selection process (pp. 33-35) Keywords: Career development, Distribution management, Employee development ArticleType: Case study View HTML | View PDF (45 KB) | Reprints & Permissions
1597835	Zurich learns to do it with passion: Program brings new confidence, motivation, enthusiasm and commitment (pp. 36-38) Keywords: Benchmarking, Financial services, Organizational development, Trainer attitudes, Training evaluation ArticleType: Case study View HTML | View PDF (151 KB) | Reprints & Permissions
1597836	Six Sigma speeds the “settling in” process at Bharati Computers Limited: New employees become productive more quickly after streamlining process Shirshendu Roy, Praveen Choudhary (pp. 39-41) Keywords: Quality assurance, Recruitment, Six sigma ArticleType: Case study View HTML | View PDF (171 KB) | Reprints & Permissions
1597837	Spotlight on Dick Grote Interview by Sarah Powell (pp. 42-45) Keywords: Management development, Manpower planning, Performance appraisal ArticleType: Viewpoint View HTML | View PDF (46 KB) | Reprints & Permissions

Employment law outlook

It pays to focus on computer-screen rules

Item No:	Item Information
1597838	It pays to focus on computer-screen rules Journal: Human Resource Management International Digest Vol : 15 Issue: 2 Author(s): Mike Pitt View HTML

Abstracts

The coach approach: career counselling is on the money at Deloitte & Touche

Item No:	Item Information
1597839	The coach approach: career counselling is on the money at Deloitte & Touche Journal: Human Resource Management International Digest Vol : 15 Issue: 2 View HTML

Corporate snoops

Item No:	Item Information
1597840	Corporate snoops Journal: Human Resource Management International Digest Vol : 15 Issue: 2 View HTML

Designing effective change interventions: the 4C model of organizational culture

Item No:	Item Information
1597841	Designing effective change interventions: the 4C model of organizational culture Journal: Human Resource Management International Digest Vol : 15 Issue: 2 View HTML

The reign of zero tolerance

Item No:	Item Information
1597842	The reign of zero tolerance Journal: Human Resource Management International Digest Vol : 15 Issue: 2 View HTML

The battle for brainpower

Item No:	Item Information
1597843	The battle for brainpower Journal: Human Resource Management International Digest Vol : 15 Issue: 2 View HTML

Age is the recipe for success (older workers)

Item No:	Item Information
1597844	Age is the recipe for success (older workers) Journal: Human Resource Management International Digest Vol : 15 Issue: 2 View HTML

Yorkshire Water: new approaches to recruitment

Item No:	Item Information
1597846	Yorkshire Water: new approaches to recruitment Journal: Human Resource Management International Digest Vol : 15 Issue: 2 View HTML

Labour flexibility: too much of a good thing?

Item No:	Item Information
1597847	Labour flexibility: too much of a good thing? Journal: Human Resource Management International Digest Vol : 15 Issue: 2 View HTML

Line managers need all the help they can get, especially when they don't realize it

Item No:	Item Information
1597848	Line managers need all the help they can get, especially when they don't realize it Journal: Human Resource Management International Digest Vol : 15 Issue: 2 View HTML

Building service with a smile (customer service)

Item No:	Item Information
1597849	Building service with a smile (customer service) Journal: Human Resource Management International Digest Vol : 15 Issue: 2 View HTML

Employee empowerment works at small companies too

Item No:	Item Information
1597850	Employee empowerment works at small companies too Journal: Human Resource Management International Digest Vol : 15 Issue: 2 View HTML

Saying it like it isn't: the pros and cons of 360-degree feedback

Item No:	Item Information
1597852	Saying it like it isn't: the pros and cons of 360-degree feedback Journal: Human Resource Management International Digest Vol : 15 Issue: 2 View HTML

What's on the web

What's on the web

Item No:	Item Information
1597854	What's on the web Journal: Human Resource Management International Digest Vol : 15 Issue: 2 View HTML

Abstracts

Promoting diversity in public services (Serco)

Item No:	Item Information
1617249	Promoting diversity in public services (Serco) Journal: Human Resource Management International Digest Vol : 15 Issue: 2 Author(s): R. Suff View HTML

Unlock potential: disability mentoring scheme

Item No:	Item Information
1597845	Unlock potential: disability mentoring scheme Journal: Human Resource Management International Digest Vol : 15 Issue: 2 View HTML

Deflated - how an exit from mobile phones is rebounding on Siemens

Item No:	Item Information
1597851	Deflated - how an exit from mobile phones is rebounding on Siemens Journal: Human Resource Management International Digest Vol : 15 Issue: 2 View HTML

Suggested reading

Blended Learning and Online Tutoring: A Good Practice Guide

Item No:	Item Information
1597853	Blended Learning and Online Tutoring: A Good Practice Guide Journal: Human Resource Management International Digest Vol : 15 Issue: 2 View HTML