| 1603285 |
Consumer characteristics and demand for store brands
George Baltas, Paraskevas C. Argouslidis
(pp. 328-341)
Keywords:
Brand management,
Brands,
Consumer behaviour,
Consumer goods,
Generics,
Retailing
ArticleType: Research paper
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(87 KB)
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| 1603286 |
Comparing distributors' judgements to buyers' preferences: A consumer value analysis in the Greek olive oil market
N.F. Matsatsinis, E. Grigoroudis, A.P. Samaras
(pp. 342-362)
Keywords:
Consumer behaviour,
Distribution channels and markets,
Greece,
Olive oil
ArticleType: Research paper
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(128 KB)
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| 1603287 |
Patrons of home centers and hardware chains: a comparison
David J. Burns, David Duganne, E. Terry Deiderick
(pp. 363-380)
Keywords:
Consumer behaviour,
Retailers,
Small enterprises,
United States of America
ArticleType: Research paper
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(109 KB)
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| 1603288 |
Examining the effects of role stress on customer orientation and job performance of retail salespeople
Dee K. Knight, Hae-Jung Kim, Christy Crutsinger
(pp. 381-392)
Keywords:
Customer orientation,
Department stores,
Performance levels,
Sales force,
Stress,
United States of America
ArticleType: Research paper
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(237 KB)
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| 1603289 |
Customer preferred channel attributes in multi-channel electronic banking
Tommi Laukkanen
(pp. 393-412)
Keywords:
Banks,
Consumer behaviour,
Finland,
Internet,
Mobile communication systems,
Virtual banking
ArticleType: Research paper
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(151 KB)
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