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Management Research News

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Articles

Articles

Article No:	Article Information:
1610175	The effects of previous episodes in business-to-business interaction Sergio Biggemann, Francis Buttle (pp. 396-408) Keywords: Business policy, Business-to-business marketing, Networking ArticleType: Research paper View HTML | View PDF (114 KB) | Reprints & Permissions
1610176	Customer complaints about airline service: a preliminary study of Turkish frequent flyers Özlem Atalik (pp. 409-419) Keywords: Airlines, Complaints, Consumers, Customers, Turkey ArticleType: Research paper View HTML | View PDF (91 KB) | Reprints & Permissions
1610177	Impact of shared beliefs on “perceived usefulness” and “ease of use” in the implementation of an enterprise resource planning system T. Ramayah, May-Chiun Lo (pp. 420-431) Keywords: Malaysia, Resource management, System monitoring ArticleType: Research paper View HTML | View PDF (133 KB) | Reprints & Permissions
1610178	Understanding the psychological contract: a direction for the future Robert G. DelCampo (pp. 432-440) Keywords: Organizational philosophy, Psychological contracts, Work organization ArticleType: Conceptual paper View HTML | View PDF (79 KB) | Reprints & Permissions

Book Review

Performance Management in Health Care

Item No:	Item Information
1610173	Performance Management in Health Care Journal: Management Research News Vol : 30 Issue: 6 Author(s): Leanne Morris View HTML

The Dark Side of Behaviour at Work: Understanding and Avoiding Employees Leaving, Thieving and Deceiving

Item No:	Item Information
1610174	The Dark Side of Behaviour at Work: Understanding and Avoiding Employees Leaving, Thieving and Deceiving Journal: Management Research News Vol : 30 Issue: 6 Author(s): Christine D. Ho View HTML