Welcome guest

Benchmarking: An International Journal

Browse
User Guides

Online Access

See all available RSS feeds

Journal Information

E-mail this page

Benchmarking: An International Journal

Volume 14 Issue 4

Published: 2007 | Start Page: 429

Icon Key:

Requires login or subscription

Backfiles

EarlyCite

Articles

Articles
Article No:	Article Information:
1615880	Approaches to quality management in the UK: survey evidence and implications Ebrahim Soltani, Pei-Chun Lai (pp. 429-454) Keywords: Benchmarking, Quality awards, Total quality management ArticleType: Research paper View HTML \| View PDF (142 KB) \| Reprints & Permissions
1615881	Benchmarking efficiencies and strategies for resale operations of a charity organization Seong-Jong Joo, Philipp A. Stoeberl, Ik-Whan G. Kwon (pp. 455-464) Keywords: Benchmarking, Charities, Data analysis, Operations management, Strategic planning ArticleType: Research paper View HTML \| View PDF (78 KB) \| Reprints & Permissions
1615882	Internet-based scanning of the competitive environment Katja Rajaniemi (pp. 465-481) Keywords: Benchmarking, Competitors, Internet ArticleType: Research paper View HTML \| View PDF (331 KB) \| Reprints & Permissions
1615883	Best practices in achieving a customer-focused culture Bronwen Bartley, Seishi Gomibuchi, Robin Mann (pp. 482-496) Keywords: Benchmarking, Best practice, Customer relations, New Zealand ArticleType: Research paper View HTML \| View PDF (117 KB) \| Reprints & Permissions
1615884	Policy benchmarking: a tool of democracy or a tool of authoritarianism? Theodoros Papaioannou (pp. 497-516) Keywords: Authority, Benchmarking, Democracy, Learning ArticleType: Research paper View HTML \| View PDF (119 KB) \| Reprints & Permissions
1615885	Impacts of information management on business performance James R. Evans (pp. 517-533) Keywords: Balanced scorecard, Baldrige Award, Knowledge management, Performance measurement (quality) ArticleType: Research paper View HTML \| View PDF (181 KB) \| Reprints & Permissions

Book Review

Benchmarking National Tourism Organisations and Agencies: Understanding Best Practice
Item No:	Item Information
1615879	Benchmarking National Tourism Organisations and Agencies: Understanding Best Practice Journal: Benchmarking: An International Journal Vol : 14 Issue: 4 Author(s): Kirsten Holmes View HTML

Internet editorial

Internet editorial
Item No:	Item Information
1615886	Internet editorial Journal: Benchmarking: An International Journal Vol : 14 Issue: 4 Author(s): Ronald E. McGaughey View HTML