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International Journal of Contemporary Hospitality Management

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Articles

Articles

Article No:	Article Information:
1620999	Do hoteliers need to manage image to retain loyal customers? (pp. 435-443) Keywords: Corporate image, Customer loyalty, Customer satisfaction, Customer services quality, Hospitality management ArticleType: Research paper View HTML | View PDF (84 KB) | Reprints & Permissions
1621000	The innovation development process of Michelin-starred chefs Michael Ottenbacher, Robert J. Harrington (pp. 444-460) Keywords: Innovation, Product development, Restaurants ArticleType: Research paper View HTML | View PDF (201 KB) | Reprints & Permissions
1621001	Corporate social responsibility: what are top hotel companies reporting? Judy L. Holcomb, Randall S. Upchurch, Fevzi Okumus (pp. 461-475) Keywords: Citizenship, Corporate social responsibility, Economic sustainability, Hotels ArticleType: Research paper View HTML | View PDF (92 KB) | Reprints & Permissions
1621002	Serving food safety: consumer perceptions of food safety at restaurants Andrew J. Knight, Michelle R. Worosz, E.C.D. Todd (pp. 476-484) Keywords: Consumer behaviour, Food poisoning, Food safety, Individual perception, Restaurants ArticleType: Research paper View HTML | View PDF (75 KB) | Reprints & Permissions
1621003	From blueprint to implementation: Communicating corporate identity for the hotel industry Ram Herstein, Yoram Mitki, Eugene D. Jaffe (pp. 485-494) Keywords: Advertising, Communication, Corporate identity, Hospitality management, Public relations ArticleType: Case study View HTML | View PDF (106 KB) | Reprints & Permissions
1621004	Where to find the lowest hotel room rates on the internet? The case of Hong Kong Rob Law, Ivy Chan, Carey Goh (pp. 495-506) Keywords: Hong Kong, Hotels, Internet ArticleType: Research paper View HTML | View PDF (127 KB) | Reprints & Permissions
1621005	An analysis of the dynamics of the tourism industry in Brazil: challenges and recommendations Filipe Sobral, Alketa Peci, Gustavo Souza (pp. 507-512) Keywords: Brazil, Public policy, South America, Tourism ArticleType: Research paper View HTML | View PDF (56 KB) | Reprints & Permissions
1621006	The development of the UK public house: Part 2: signs of change to the UK public house 1959-1989 J.D. Pratten (pp. 513-519) Keywords: Beer, Licensing, United Kingdom ArticleType: Viewpoint View HTML | View PDF (59 KB) | Reprints & Permissions

Editorial

Editorial

Item No:	Item Information
1621007	Editorial Journal: International Journal of Contemporary Hospitality Management Vol : 19 Issue: 6 Author(s): Richard Teare View HTML