| 1621228 |
Examining cumulative capabilities in a developing economy
Kwasi Amoako-Gyampah, Jack R. Meredith
(pp. 928-950)
Keywords:
Developing countries,
Ghana,
Strategic manufacturing
ArticleType: Research paper
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(127 KB)
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| 1621229 |
Business strategies and manufacturing decisions: An empirical examination of linkages
Peter T. Ward, John K. McCreery, Gopesh Anand
(pp. 951-973)
Keywords:
Management strategy,
Strategic manufacturing,
United States of America
ArticleType: Research paper
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(116 KB)
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| 1621230 |
Operational implications of manufacturing outsourcing for subcontractor plants: An empirical investigation
Rui Sousa, Christopher A. Voss
(pp. 974-997)
Keywords:
Outsourcing,
Quality management,
Subcontracting,
Supply chain management
ArticleType: Research paper
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(115 KB)
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| 1621231 |
Customer satisfaction and service quality in UK financial services
Harry Maddern, Roger Maull, Andi Smart, Paul Baker
(pp. 999-1019)
Keywords:
Customer satisfaction,
Customer services quality,
Financial services,
Process management
ArticleType: Research paper
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(176 KB)
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| 1621232 |
Hospital operations and length of stay performance
Christopher McDermott, Gregory N. Stock
(pp. 1020-1042)
Keywords:
Health services,
Hospitals,
Operations management,
Service operations,
United States of America
ArticleType: Research paper
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(137 KB)
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