| 1621965 |
The contribution to excellence of ISO 9001: the case of certified organisations in Cyprus
Katerina D. Gotzamani, George D. Tsiotras, Maria Nicolaou, Akis Nicolaides, Vassiliki Hadjiadamou
(pp. 388-402)
Keywords:
Cyprus,
ISO 9000 series,
Quality improvement,
Total quality management
ArticleType: Research paper
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(119 KB)
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| 1621966 |
Reconstruct QFD for integrated product and process development management
Ming-Li Shiu, Jui-Chin Jiang, Mao-Hsiung Tu
(pp. 403-418)
Keywords:
Product development,
Quality assurance,
Quality function deployment
ArticleType: Research paper
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(634 KB)
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| 1621967 |
Six sigma project selection using data envelopment analysis
U. Dinesh Kumar, Haritha Saranga, José E. Ramírez-Márquez, David Nowicki
(pp. 419-441)
Keywords:
Data analysis,
Optimization techniques,
Project planning,
Six sigma
ArticleType: Research paper
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(122 KB)
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| 1621968 |
Cost-based process weights for DPMO and the overall performance of an organization
J. Ravichandran
(pp. 442-453)
Keywords:
Cost benefit analysis,
Organizational performance,
Six sigma
ArticleType: Research paper
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(113 KB)
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| 1621969 |
A comparative analysis and review of national quality awards in Europe: Development of critical success factors
Vassilios Mavroidis, Sophia Toliopoulou, Constantine Agoritsas
(pp. 454-467)
Keywords:
Business excellence model,
Critical success factors,
Europe,
Quality awards,
Total quality management
ArticleType: Research paper
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(151 KB)
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| 1621970 |
ISO 14001 as a driving force for sustainable development and value creation
Samuel Petros Sebhatu, Bo Enquist
(pp. 468-482)
Keywords:
Corporate social responsibility,
Environmental management,
Organizational change,
Quality standards,
Sustainable development,
Sweden
ArticleType: Research paper
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(100 KB)
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| 1621971 |
Performance analysis of 5-S teams using quality circle financial accounting system
R. Suresh Premil Kumar, C. Sudhahar, John F. Dickson, V. Senthil, S.R. Devadasan
(pp. 483-496)
Keywords:
Balance sheets,
Performance measures,
Profit and loss accounts,
Quality circles,
Total quality management
ArticleType: Research paper
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(166 KB)
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| 1621972 |
Critical success factors of continuous improvement in the public sector: A literature review and some key findings
Karen J. Fryer, Jiju Antony, Alex Douglas
(pp. 497-517)
Keywords:
Continuous improvement,
Critical success factors,
Public sector organizations,
Quality
ArticleType: Literature review
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(128 KB)
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