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International Journal of Bank Marketing
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International Journal of Bank Marketing

Volume 25 Issue 6

Published: 2007 | Start Page: 372

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Articles

Articles
Article No: Article Information:
1626275 Problem situations triggering line pruning in financial services: evidence from the UK
Paraskevas C. Argouslidis (pp. 372-393)
Keywords: Financial services, Problem solving, United Kingdom
ArticleType: Research paper
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1626276 Dimensions of price satisfaction: a replication and extension
Kurt Matzler, Birgit Renzl, Rita Faullant (pp. 394-405)
Keywords: Banking, Customer satisfaction, Prices
ArticleType: Research paper
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1626277 Relationship orientation or service quality?: What is the trigger of performance in financial and insurance services?
Carmen Camarero (pp. 406-426)
Keywords: Financial services, Market orientation, Relationship marketing, Service levels
ArticleType: Research paper
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1626278 Answering the charge
Simon Stammers (pp. 427-431)
Keywords: Banking, Banks, Document management, Service charges, United Kingdom
ArticleType: Viewpoint
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