| 1634401 |
Conceptualizing effectiveness in a non-profit organizational environment: An exploratory study
Dimitra Papadimitriou
(pp. 571-587)
Keywords:
Greece,
Leisure activities,
Non-profit organizations,
Organizational effectiveness
ArticleType: Research paper
View HTML
|
View PDF
(106 KB)
| Reprints & Permissions
|
| 1634402 |
Boosting government reputation through CRM
Rui da Silva, Luciano Batista
(pp. 588-607)
Keywords:
Corporate image,
Customer orientation,
Customer relations,
Government
ArticleType: Conceptual paper
View HTML
|
View PDF
(242 KB)
| Reprints & Permissions
|
| 1634403 |
Identifying employees' perceptions on organizational obligations: A comparison between the Greek public and private sector
Victoria Bellou
(pp. 608-621)
Keywords:
Corporate strategy,
Employees,
Greece,
Private sector organizations,
Psychological contracts,
Public sector organizations
ArticleType: Research paper
View HTML
|
View PDF
(89 KB)
| Reprints & Permissions
|
| 1634404 |
A post-modern cultural competency framework for public administration and public service delivery
Mitchell F. Rice
(pp. 622-637)
Keywords:
Equal opportunities,
Organizational culture,
Public sector organizations,
Service delivery,
United States of America
ArticleType:
View HTML
|
View PDF
(336 KB)
| Reprints & Permissions
|
| 1634405 |
Strategic management: a tool for public management?: An overview of the Belgian federal experience
Anne Drumaux, Christophe Goethals
(pp. 638-654)
Keywords:
Behaviour,
Belgium,
Managers,
Public sector organizations,
Strategic objectives,
Strategic planning
ArticleType: Case study
View HTML
|
View PDF
(314 KB)
| Reprints & Permissions
|
| 1634406 |
Developing an understanding of results-based management through public value theory
David Try, Zoe Radnor
(pp. 655-673)
Keywords:
Canada,
Customer satisfaction,
Management techniques,
Performance management,
Public sector organizations
ArticleType: Research paper
View HTML
|
View PDF
(261 KB)
| Reprints & Permissions
|
| 1634407 |
Lost in translation: The inappropriateness of occidental new public management to reform of the public sector bureaucracy in Japan
Simon Norton
(pp. 674-693)
Keywords:
Bureaucracy,
Cross-cultural studies,
Japan,
Public administration,
Public sector reform
ArticleType: Conceptual paper
View HTML
|
View PDF
(124 KB)
| Reprints & Permissions
|
Logout
Backfiles 
EarlyCite