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International Journal of Operations & Production Management

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Articles

Articles

Article No:	Article Information:
1641768	Institutional antecedents to research productivity in operations: the US perspective Jeffery S. Smith, Gavin L. Fox, Sung-Hee “Sunny” Park, Lorraine Lee (pp. 7-26) Keywords: Least square approximation, Operations management, Productivity rate, Research ArticleType: Research paper View HTML | View PDF (117 KB) | Reprints & Permissions
1641769	Strategic capabilities and internet resources in procurement: A resource-based view of B-to-B buying process Andrea Ordanini, Gaia Rubera (pp. 27-52) Keywords: Business-to-business marketing, Buying behaviour, Internet, Process analysis, Procurement ArticleType: Research paper View HTML | View PDF (148 KB) | Reprints & Permissions
1641770	Co-located supplier clusters: forms, functions and theoretical perspectives Andreas Reichhart, Matthias Holweg (pp. 53-78) Keywords: Automotive industry, Sourcing, Suppliers ArticleType: Research paper View HTML | View PDF (166 KB) | Reprints & Permissions
1641771	Three outcomes of service recovery: Customer recovery, process recovery and employee recovery Robert Johnston, Stefan Michel (pp. 79-99) Keywords: Customers, Financial performance, Quality improvement, Service failures ArticleType: Research paper View HTML | View PDF (206 KB) | Reprints & Permissions

Editorial

Editorial

Item No:	Item Information
1641772	Editorial Journal: International Journal of Operations & Production Management Vol : 28 Issue: 1 View HTML

Acknowledgement of reviewers

Acknowledgement of reviewers

Item No:	Item Information
1641773	Acknowledgement of reviewers Journal: International Journal of Operations & Production Management Vol : 28 Issue: 1 View HTML