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Marketing Intelligence & Planning


Volume 26 Issue 1

Published: 2008 | Start Page: 7

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Articles

Articles
Article No: Article Information:
1669173 Marketing Intelligence & Planning: past, present and future
Michael J. Thomas, Keith Crosier, Ross Brennan, Michael Harker (pp. 7-10)
Keywords: Marketing, Publications
ArticleType: Viewpoint
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1669174 An empirical study of relationship quality in a service setting: a Chinese case
Zhen Xiong Chen, Yizheng Shi, Da-Hai Dong (pp. 11-25)
Keywords: Customer satisfaction, Hong Kong, Relationship marketing, Services, Trust
ArticleType: Research paper
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1669175 The moderating effect of brand image on public relations perception and customer loyalty
An-Tien Hsieh, Chung-Kai Li (pp. 26-42)
Keywords: Brand image, Customer loyalty, Customer relations, Insurance services, Public relations, Taiwan
ArticleType: Research paper
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1669176 Are supermarket shoppers attracted to specialty merchandise rewards?
Mario J. Miranda, László Kónya (pp. 43-59)
Keywords: Australia, Credit cards, Customer loyalty, Loyalty schemes, Supermarkets
ArticleType: Research paper
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1669177 Application of data mining techniques in the on-line travel industry: A case study from Thailand
Pongsak Hoontrakul, Sunil Sahadev (pp. 60-76)
Keywords: Cluster analysis, Market segmentation, Thailand, Tourism, Travel
ArticleType: Research paper
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1669178 Customer perceptions of factory outlet stores versus traditional department stores
G.S. Shergill, Y. Chen (pp. 77-96)
Keywords: Customer orientation, Department stores, New Zealand, Out of town stores
ArticleType: Research paper
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1669179 Radio frequency identification (RFID): Invaluable technology or a new obstacle in the marketing process?
Bo Rundh (pp. 97-114)
Keywords: Identification, Product development, Radio frequencies, Supply chain management
ArticleType: General review
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Editorial

Editorial
Item No: Item Information
1663083 Editorial
Journal: Marketing Intelligence & Planning
Vol : 26 Issue: 1
Author(s): Ross Brennan
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