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Marketing Intelligence & Planning


Volume 26 Issue 3

Published: 2008 | Start Page: 235

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Articles

Articles
Article No: Article Information:
1723393 Relevant marketing geography: a competency-based perspective
John D. Nicholson, Adam Lindgreen, Philip J. Kitchen (pp. 235-252)
Keywords: Localization, Marketing strategy, Relationship marketing, Resources, Social capital
ArticleType: Conceptual paper
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1723395 An empirical examination of service recovery design
Kristie K. Seawright, Kristen Bell DeTienne, M. Preston Bernhisel, Charlotte L. Hoopes Larson (pp. 253-274)
Keywords: Customer retention, Customer service management, Research methods, Service failures, Service improvements
ArticleType: Research paper
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1723396 Model selection for direct marketing: performance criteria and validation methods
Geng Cui, Man Leung Wong, Guichang Zhang, Lin Li (pp. 275-292)
Keywords: Database marketing, Direct marketing, Modelling, Neural nets, Performance criteria
ArticleType: Research paper
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1723398 Marketing in small hotels: a qualitative study
Jane Moriarty, Rosalind Jones, Jennifer Rowley, Beata Kupiec-Teahan (pp. 293-315)
Keywords: Hospitality services, Hotel and catering industry, Marketing strategy, Small to medium-sized enterprises, Tourism marketing, United Kingdom
ArticleType: Research paper
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1723399 Exploring the differences between accountants and marketers in terms of information sharing
Tansu Barker (pp. 316-329)
Keywords: Accountants, Canada, Customer satisfaction, Information management, Information strategy
ArticleType: Research paper
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Editorial

Editorial
Item No: Item Information
1723093 Editorial
Journal: Marketing Intelligence & Planning
Vol : 26 Issue: 3
Author(s): Ross Brennan
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Viewpoint

The role of the Academy of Marketing
Item No: Item Information
1723094 The role of the Academy of Marketing
Journal: Marketing Intelligence & Planning
Vol : 26 Issue: 3
Author(s): Andrew McAuley
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