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Internet Research

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Articles

Articles

Article No:	Article Information:
1729303	The effectiveness of online customer relations tools: Comparing the perspectives of organizations and customers Lior Fink, Aviv Zeevi, Dov Te'eni (pp. 211-228) Keywords: Customer relations, Customer satisfaction, Electronic commerce, Online operations, Worldwide web ArticleType: Research paper View HTML | View PDF (154 KB) | Reprints & Permissions
1729304	The impact of electronic word-of-mouth: The adoption of online opinions in online customer communities Christy M.K. Cheung, Matthew K.O. Lee, Neil Rabjohn (pp. 229-247) Keywords: Consumer behaviour, Electronic commerce, Internet ArticleType: Research paper View HTML | View PDF (360 KB) | Reprints & Permissions
1729305	Differences between potential, new and experienced e-customers: Analysis of e-purchasing behaviour Blanca Hernández-Ortega, Julio Jiménez-Martínez, M. José Martín-DeHoyos (pp. 248-265) Keywords: Consumer behaviour, Electronic commerce ArticleType: Research paper View HTML | View PDF (264 KB) | Reprints & Permissions
1729306	Predicting online channel use for an online and print magazine: a case study Paweena Srisuwan, Stuart J. Barnes (pp. 266-285) Keywords: Consumer behaviour, Magazine, Online operations ArticleType: Research paper View HTML | View PDF (380 KB) | Reprints & Permissions
1729307	Towards an understanding of the behavioral intention to use online news services: An exploratory study Yen-Hao Howard Chen, David Corkindale (pp. 286-312) Keywords: Consumer behaviour, Information media, Internet, Taiwan ArticleType: Research paper View HTML | View PDF (335 KB) | Reprints & Permissions
1729308	Customer satisfaction factors of mobile commerce in Korea Jeewon Choi, Hyeonjoo Seol, Sungjoo Lee, Hyunmyung Cho, Yongtae Park (pp. 313-335) Keywords: Communication technologies, Customer loyalty, Customer satisfaction, Electronic commerce, Korea ArticleType: Research paper View HTML | View PDF (306 KB) | Reprints & Permissions
1729309	Connecting P2P to the web: Lessons from a prototype Gnutella-WWW gateway Brian D. Davison, Wei Zhang, Baoning Wu (pp. 336-356) Keywords: Search engines, Worldwide web ArticleType: Research paper View HTML | View PDF (353 KB) | Reprints & Permissions

Editorial

Are we really related?

Item No:	Item Information
1729310	Are we really related? Journal: Internet Research Vol : 18 Issue: 3 Author(s): David G. Schwartz View HTML