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Industrial and Commercial Training

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Articles

Articles

Article No:	Article Information:
1742431	Occupational stress: consensus or divergence? A challenge for training and development specialists David C. Redfern, Christopher J. Rees, Kate E. Rowlands (pp. 287-294) Keywords: Employers, Human resource development, Occupational health and safety, Trade unions, Training ArticleType: Research paper View HTML | View PDF (75 KB) | Reprints & Permissions
1742432	Performance evaluation in a matrix organization: a case study (Part Two) Steven H. Appelbaum, David Nadeau, Michael Cyr (pp. 295-299) Keywords: Matrix organizations, Performance appraisal, Performance management ArticleType: Literature review View HTML | View PDF (59 KB) | Reprints & Permissions
1742433	Interim management: is it the right career move? Nick Robeson (pp. 300-302) Keywords: Careers, Interim management, Senior management ArticleType: Viewpoint View HTML | View PDF (43 KB) | Reprints & Permissions
1742434	Business ethics – Part Two: Making it part of your strategy Charles A. Holme (pp. 303-309) Keywords: Business ethics, Governance, Leadership ArticleType: Viewpoint View HTML | View PDF (62 KB) | Reprints & Permissions
1742435	Personalised learning environments – Part 1: Core development issues for construction S.M. Syed-Khuzzan, J.S. Goulding, J. Underwood (pp. 310-319) Keywords: E-learning, Learning styles ArticleType: Literature review View HTML | View PDF (88 KB) | Reprints & Permissions
1742436	Utilization of needs-based customer training Alan Chow, Kelly C. Woodford, Jill Showers-Chow (pp. 320-327) Keywords: Customers, Negligence, Training, Training packages ArticleType: Case study View HTML | View PDF (232 KB) | Reprints & Permissions
1742437	Interpersonal influence in the workplace – part three: Some research findings: influencing behaviour and team role behaviour Tony Manning, Graham Pogson, Zoë Morrison (pp. 328-334) Keywords: Influence, Management development, Personality, Psychological tests, Team working, Training ArticleType: Research paper View HTML | View PDF (60 KB) | Reprints & Permissions

Notes and news

Virgin Atlantic managers check in for training

Item No:	Item Information
1742438	Virgin Atlantic managers check in for training Journal: Industrial and Commercial Training Vol : 40 Issue: 6 View HTML

Confectionery employees get the message on flexible working

Item No:	Item Information
1742439	Confectionery employees get the message on flexible working Journal: Industrial and Commercial Training Vol : 40 Issue: 6 View HTML

Spanish “aye” for Fitness First

Item No:	Item Information
1742440	Spanish “aye” for Fitness First Journal: Industrial and Commercial Training Vol : 40 Issue: 6 View HTML

Albion’s formula for business improvement

Item No:	Item Information
1742441	Albion’s formula for business improvement Journal: Industrial and Commercial Training Vol : 40 Issue: 6 View HTML

Bovey builds success on training

Item No:	Item Information
1742442	Bovey builds success on training Journal: Industrial and Commercial Training Vol : 40 Issue: 6 View HTML

Firstsource raises the standard in contact-centre training

Item No:	Item Information
1742443	Firstsource raises the standard in contact-centre training Journal: Industrial and Commercial Training Vol : 40 Issue: 6 View HTML

Pace steps out with executive program

Item No:	Item Information
1742444	Pace steps out with executive program Journal: Industrial and Commercial Training Vol : 40 Issue: 6 View HTML

Skillnet to run Ford apprenticeship scheme

Item No:	Item Information
1742445	Skillnet to run Ford apprenticeship scheme Journal: Industrial and Commercial Training Vol : 40 Issue: 6 View HTML

Training boosts effectiveness of call-centre staff

Item No:	Item Information
1742446	Training boosts effectiveness of call-centre staff Journal: Industrial and Commercial Training Vol : 40 Issue: 6 View HTML

Bookshelf

A Manager's Guide to Coaching - Simple and Effective Ways to Get the BEST Out of Your Employees

Item No:	Item Information
1742447	A Manager's Guide to Coaching - Simple and Effective Ways to Get the BEST Out of Your Employees Journal: Industrial and Commercial Training Vol : 40 Issue: 6 Author(s): Alan Cattell View HTML

Appreciative Enquiry for Change Management: Using AI to Facilitate Organisational Development

Item No:	Item Information
1742448	Appreciative Enquiry for Change Management: Using AI to Facilitate Organisational Development Journal: Industrial and Commercial Training Vol : 40 Issue: 6 Author(s): John P. Wilson View HTML