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International Journal of Health Care Quality Assurance

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Articles

Articles

Article No:	Article Information:
1746776	Under the knife: a national survey of six sigma programs in US healthcare organizations Qianmei (May) Feng, Chris M. Manuel (pp. 535-547) Keywords: Customer services quality, Health services, Performance levels, Six sigma, United States of America ArticleType: Research paper View HTML | View PDF (164 KB) | Reprints & Permissions
1746777	Addressing the paradoxes of satisfaction with hospital care Vicky Papanikolaou, Spyridoula Ntani (pp. 548-561) Keywords: Consumerism, Greece, Hospitals, Patient care ArticleType: Research paper View HTML | View PDF (85 KB) | Reprints & Permissions
1746778	Customer focus level following implementation of quality improvement model in Tehran social security hospitals F. Mehrabi, A. Nasiripour, B. Delgoshaei (pp. 562-568) Keywords: Customer orientation, Hospitals, Iran, Quality improvement, Total quality management ArticleType: Research paper View HTML | View PDF (56 KB) | Reprints & Permissions
1746779	NHS Lanarkshire's leadership development programme's impact on clinical practice Angela M. Sutherland, Frances Dodd (pp. 569-584) Keywords: Leadership development, National Health Service, Scotland ArticleType: Case study View HTML | View PDF (101 KB) | Reprints & Permissions
1746780	A user evaluation of a local air ambulance service in North Wales Gwilym Siôn ap Gruffudd (pp. 585-597) Keywords: Ambulance services, Customer satisfaction, Helicopters, Wales ArticleType: Research paper View HTML | View PDF (83 KB) | Reprints & Permissions
1746781	Personal and organizational determinants of well-being at work: The case of Swedish physicians M. Diez-Pinol, S.L. Dolan, V. Sierra, Kathleen Cannings (pp. 598-610) Keywords: Doctors, Hospitals, Medical personnel, Stress, Sweden ArticleType: Research paper View HTML | View PDF (223 KB) | Reprints & Permissions
1746782	Primary health care service delivery in South Africa Nancy Phaswana-Mafuya, George Petros, Karl Peltzer, Shandir Ramlagan, Nkululeko Nkomo, Gorden Mohlala, Margaret Mbelle, John Seager (pp. 611-624) Keywords: Health services, Non-profit organizations, Primary care, South Africa ArticleType: Research paper View HTML | View PDF (120 KB) | Reprints & Permissions

Editorial

Editorial

Item No:	Item Information
1746783	Editorial Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 6 Author(s): Kay Downey-Ennis View HTML

News and views

World Health Assembly sets bold new action for WHO

Item No:	Item Information
1746784	World Health Assembly sets bold new action for WHO Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 6 Author(s): J. Lamb-White View HTML

Latin American countries launch programs to improve health care for sexual minorities

Item No:	Item Information
1746785	Latin American countries launch programs to improve health care for sexual minorities Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 6 View HTML

USA - New efforts to help improve medical products for patient safety and quality of medical care

Item No:	Item Information
1746786	USA - New efforts to help improve medical products for patient safety and quality of medical care Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 6 View HTML

India - Indian hospitals - a destination for quality medical care

Item No:	Item Information
1746787	India - Indian hospitals - a destination for quality medical care Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 6 View HTML

New Zealand to implement new healthcare standards in partnership with ACHS

Item No:	Item Information
1746788	New Zealand to implement new healthcare standards in partnership with ACHS Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 6 View HTML

Taiwan - Creating new values in healthcare: health promoting hospitals

Item No:	Item Information
1746789	Taiwan - Creating new values in healthcare: health promoting hospitals Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 6 View HTML

Finland - Finnish national plan for implementing on-line health care

Item No:	Item Information
1746790	Finland - Finnish national plan for implementing on-line health care Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 6 View HTML

UK

Item No:	Item Information
1746791	UK Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 6 View HTML

Qatar - 67,000 babies screened for hearing problems

Item No:	Item Information
1746792	Qatar - 67,000 babies screened for hearing problems Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 6 View HTML

Angola: deaths by malaria reduce countrywide

Item No:	Item Information
1746793	Angola: deaths by malaria reduce countrywide Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 6 View HTML

Nigeria - Rural medical care gets boost as UCH commences telemedicine

Item No:	Item Information
1746794	Nigeria - Rural medical care gets boost as UCH commences telemedicine Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 6 View HTML

Recent publications

International Practice Development in Nursing and Healthcare

Item No:	Item Information
1746795	International Practice Development in Nursing and Healthcare Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 6 View HTML

How Sadness Survived - The Evolutionary Basis of Depression

Item No:	Item Information
1746796	How Sadness Survived - The Evolutionary Basis of Depression Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 6 View HTML

Safeguarding the Health Sector in Times of Macroeconomic Instability - Policy Lessons for Low and Middle-income Countries

Item No:	Item Information
1746797	Safeguarding the Health Sector in Times of Macroeconomic Instability - Policy Lessons for Low and Middle-income Countries Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 6 View HTML