| 1746934 |
The role of trust in the governance of business process outsourcing relationships: A transaction cost economics approach
Penelope Sue Greenberg, Ralph H. Greenberg, Yvonne Lederer Antonucci
(pp. 593-608)
Keywords:
Governance,
Outsourcing,
Process management,
Transaction costs,
Trust
ArticleType: Literature review
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(96 KB)
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| 1746935 |
Business process reengineering, empowerment and work monitoring: An empirical analysis through the Panopticon
Siew Kien Sia, Boon Siong Neo
(pp. 609-628)
Keywords:
Business process re-engineering,
Empowerment,
Hierarchical control,
Performance monitoring
ArticleType: Research paper
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(114 KB)
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| 1746936 |
A model for improving the role of IT in BPR
Alan Eardley, Hanifa Shah, Andrea Radman
(pp. 629-653)
Keywords:
Business process re-engineering,
Communication technologies,
Financial performance,
Organizational performance,
Process management
ArticleType: Research paper
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(142 KB)
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| 1746937 |
A metric for collaborative networks
Joniarto Parung, Umit S. Bititci
(pp. 654-674)
Keywords:
Co-operative organisations,
Corporate strategy,
Networking,
Partnership
ArticleType: Research paper
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(182 KB)
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| 1746938 |
An empirical study of enterprise resource management systems implementation: From ERP to RFID
Ming-Ling Chuang, Wade H. Shaw
(pp. 675-693)
Keywords:
Electronic commerce,
Manufacturing resource planning,
Resource management,
Supply chain management
ArticleType: Research paper
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(114 KB)
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| 1746939 |
Process management tasks: a conceptual and practical view
Rafael Paim, Heitor Mansur Caulliraux, Rodolfo Cardoso
(pp. 694-723)
Keywords:
Performance management,
Process control,
Process management
ArticleType: Research paper
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(217 KB)
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| 1746940 |
Measuring e-government service value with the E-GOVSQUAL-RISK model
Siriluck Rotchanakitumnuai
(pp. 724-737)
Keywords:
Customer services quality,
Electronic commerce,
User studies
ArticleType: Research paper
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(78 KB)
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| 1746941 |
The impact of business process orientation on financial and non-financial performance
Rok Škrinjar, Vesna Bosilj-Vukšic, Mojca Indihar-Štemberger
(pp. 738-754)
Keywords:
Mathematical modeling,
Organizational performance,
Process management
ArticleType: Research paper
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(106 KB)
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