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International Journal of Health Care Quality Assurance

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Articles

Articles

Article No:	Article Information:
1751606	Patient satisfaction in a Riyadh Tertiary Care Centre Nesreen A. Alaloola, Waleed A. Albedaiwi (pp. 630-637) Keywords: Customer satisfaction, Patient care, Saudi Arabia ArticleType: Research paper View HTML | View PDF (58 KB) | Reprints & Permissions
1751607	Developing new services using fuzzy QFD: a LIFENET case study Zillur Rahman, M.N. Qureshi (pp. 638-658) Keywords: Fuzzy logic, Health services, India, Quality function deployment ArticleType: Case study View HTML | View PDF (341 KB) | Reprints & Permissions
1751608	Quality management and quality of care in nursing homes Iñaki Heras, Ernesto Cilleruelo, Jon Iradi (pp. 659-670) Keywords: Elderly people, ISO 9000 series, Nursing homes, Spain ArticleType: Research paper View HTML | View PDF (82 KB) | Reprints & Permissions
1751609	Automated versus manual audit in the emergency department Steven Doherty, Lin Davis, Paul Leschke, Anna Valpiani, Emma Whitely, Della Yarnold, Helen Stevens (pp. 671-678) Keywords: Accident and emergency, Auditing, Australia, Data analysis ArticleType: Research paper View HTML | View PDF (84 KB) | Reprints & Permissions
1751610	The role of laboratory information systems in healthcare quality improvement Jeffrey P. Harrison, Geoffrey M. McDowell (pp. 679-691) Keywords: Hospitals, Information systems, United States of America ArticleType: Research paper View HTML | View PDF (87 KB) | Reprints & Permissions
1751611	Patient satisfaction in Japan Amira Elleuch (pp. 692-705) Keywords: Customer satisfaction, Japan, National cultures, Patient care ArticleType: Research paper View HTML | View PDF (118 KB) | Reprints & Permissions

Editorial

New QA topics and issues

Item No:	Item Information
1751612	New QA topics and issues Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 7 Author(s): Keith Hurst View HTML

Note from the publisher

Note from the publisher

Item No:	Item Information
1751613	Note from the publisher Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 7 Author(s): Vicky Williams View HTML

News and views

World Health Organization - Safe Surgery Saves Lives initiative

Item No:	Item Information
1751614	World Health Organization - Safe Surgery Saves Lives initiative Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 7 View HTML

Carribbean - Confronting neglected tropical diseases in the Caribbean /

Item No:	Item Information
1751615	Carribbean - Confronting neglected tropical diseases in the Caribbean / Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 7 View HTML

United States of America - Quality critical to health care reform

Item No:	Item Information
1751616	United States of America - Quality critical to health care reform Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 7 View HTML

Australia - National Primary Health Care Partnership (NPHCP) launch

Item No:	Item Information
1751617	Australia - National Primary Health Care Partnership (NPHCP) launch Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 7 View HTML

New Zealand - Isolating heart problems in young

Item No:	Item Information
1751618	New Zealand - Isolating heart problems in young Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 7 View HTML

Vietnam - Increases investment in healthcare

Item No:	Item Information
1751619	Vietnam - Increases investment in healthcare Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 7 View HTML

Africa - Managing non-communicable diseases in Africa

Item No:	Item Information
1751620	Africa - Managing non-communicable diseases in Africa Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 7 View HTML

Saudi Arabia - To spend $4.5 billion on hospitals

Item No:	Item Information
1751621	Saudi Arabia - To spend $4.5 billion on hospitals Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 7 View HTML

England - More patients say they receive excellent care from NHS hospitals in major national survey

Item No:	Item Information
1751622	England - More patients say they receive excellent care from NHS hospitals in major national survey Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 7 View HTML

Scotland - First male-only health screening programme

Item No:	Item Information
1751623	Scotland - First male-only health screening programme Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 7 View HTML

Germany - Not all dietary supplements and “alternative” products are harmless

Item No:	Item Information
1751624	Germany - Not all dietary supplements and “alternative” products are harmless Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 7 View HTML

Book review

Quality and Safety Improvement Research Methods and Research Practice from the International Quality Improvement Research Network

Item No:	Item Information
1751625	Quality and Safety Improvement Research Methods and Research Practice from the International Quality Improvement Research Network Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 7 View HTML

Recent publications

Patient Advocacy for Health Care Quality: Strategies for Achieving Patient-centered Care

Item No:	Item Information
1751626	Patient Advocacy for Health Care Quality: Strategies for Achieving Patient-centered Care Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 7 View HTML

Assuring quality of health care in the European Union

Item No:	Item Information
1751627	Assuring quality of health care in the European Union Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 7 View HTML

Quality in Laboratory Medicine, an Issue of Clinics in Laboratory Medicine

Item No:	Item Information
1751628	Quality in Laboratory Medicine, an Issue of Clinics in Laboratory Medicine Journal: International Journal of Health Care Quality Assurance Vol : 21 Issue: 7 View HTML