| 1752074 |
Successful ISO 9000 implementation in Taiwan: How can we achieve it, and what does it mean?
Ching-I Lin, Woan-Yuh Jang
(pp. 600-622)
Keywords:
Continuous improvement,
Employee involvement,
ISO 9000 series,
Quality management,
Senior management,
Taiwan
ArticleType: Research paper
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(369 KB)
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| 1752075 |
The impact of process mapping on transparency
Leidy Klotz, Michael Horman, Henry H. Bi, John Bechtel
(pp. 623-636)
Keywords:
Continuous improvement,
Knowledge mapping,
Management activity
ArticleType: Research paper
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(371 KB)
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| 1752076 |
Kaizen events and organizational performance: a field study
Toni L. Doolen, Eileen M. Van Aken, Jennifer A. Farris, June M. Worley, Jeremy Huwe
(pp. 637-658)
Keywords:
Continuous improvement,
Lean production,
Performance management
ArticleType: Research paper
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(159 KB)
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| 1752077 |
Using Six Sigma DMAIC to improve credit initiation process in a financial services operation
Sameer Kumar, Anthony D. Wolfe, Katherine A. Wolfe
(pp. 659-676)
Keywords:
Cause and effect analysis,
Credit management,
Financial services,
Poka-yoke,
Six Sigma
ArticleType: Case study
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(542 KB)
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