| 1752162 |
Benchmarking practices of quality function deployment: results from a field study
Paulo Augusto Cauchick Miguel, José Antonio Carnevalli
(pp. 657-676)
Keywords:
Benchmarking,
Best practice,
Brazil,
Product development,
Quality function deployment,
Quality management
ArticleType: Case study
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(116 KB)
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| 1752163 |
Relative balanced measurement of trainee civil servants: a case example from Greece
Athanasios G. Vasilakis
(pp. 677-692)
Keywords:
Balanced scorecard,
Civil service,
Greece,
Training,
Vocational training
ArticleType: Conceptual paper
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(101 KB)
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| 1752164 |
Provider-perceived dimensions of total quality management in healthcare
Mayuri Duggirala, Chandrasekharan Rajendran, R.N. Anantharaman
(pp. 693-722)
Keywords:
Health services,
Hospitals,
India,
Total quality management
ArticleType: Research paper
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(153 KB)
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| 1752165 |
Benchmarking applications in public sector principal-agent relationships
Bjørn Andersen, Bjørnar Henriksen, Ingrid Spjelkavik
(pp. 723-741)
Keywords:
Benchmarking,
Performance measures,
Public sector organizations
ArticleType: Conceptual paper
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(219 KB)
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| 1752166 |
Understanding benchmarking in Egyptian organizations: an empirical analysis
Hesham A.E. Magd
(pp. 742-764)
Keywords:
Benchmarking,
Egypt,
Management effectiveness
ArticleType: Research paper
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(130 KB)
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| 1752167 |
Benchmarking: methods and tools for SME
Jean-Luc Maire, Vincent Bronet, Maurice Pillet
(pp. 765-781)
Keywords:
Benchmarking,
Best practice,
Small to medium-sized enterprises
ArticleType: Research paper
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(534 KB)
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| 1752168 |
Benchmarking in public procurement
Jeanette Raymond
(pp. 782-793)
Keywords:
Benchmarking,
Procurement,
Public procurement,
Public sector organizations,
Sri Lanka
ArticleType: General review
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(84 KB)
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| 1752169 |
Compiling and prioritizing strategies for electrical energy production from fossil fuel with support of benchmarking
J. Razmi, S.F. Ghaderi, M. Zairi, H.R. Sadeghi Keyno
(pp. 794-804)
Keywords:
Energy industry,
Iran,
Strategic planning,
SWOT analysis
ArticleType: Research paper
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(553 KB)
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