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International Journal of Retail & Distribution Management

Volume 36 Issue 12

Published: 2008 | Start Page: 995

Special Issue: Retail insights

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Articles

Articles
Article No:	Article Information:
1752377	Moving towards sustainable food retailing? Peter Jones, Daphne Comfort, David Hillier (pp. 995-1001) Keywords: Food industry, Retailers, Sustainable development, United Kingdom ArticleType: Viewpoint View HTML \| View PDF (55 KB) \| Reprints & Permissions
1752378	The importance of retail atmospherics in B2B retailing: the case of BOC Jeremy Noad, Beth Rogers (pp. 1002-1014) Keywords: Business-to-business marketing, Retailing ArticleType: Case study View HTML \| View PDF (83 KB) \| Reprints & Permissions
1752379	In brief: the National Retail Planning Forum Briefing Paper series Anne Findlay, Leigh Sparks (pp. 1015-1023) Keywords: Retailing ArticleType: Viewpoint View HTML \| View PDF (63 KB) \| Reprints & Permissions
1752376	Improved service system design using Six Sigma DMAIC for a major US consumer electronics and appliance retailer Sameer Kumar, Erika Strandlund, Douglas Thomas (pp. 970-994) Keywords: Cause-and-effect analysis, Customer service management, Electronics industry, Poka-yoke, SERVQUAL, Six sigma ArticleType: Case study View HTML \| View PDF (343 KB) \| Reprints & Permissions

Editorial

Editorial
Item No:	Item Information
1752380	Editorial Journal: International Journal of Retail & Distribution Management Vol : 36 Issue: 12 Special Issue: Retail insights Author(s): Adelina Broadbridge View HTML

Note from the publisher

Note from the publisher
Item No:	Item Information
1752381	Note from the publisher Journal: International Journal of Retail & Distribution Management Vol : 36 Issue: 12 Special Issue: Retail insights Author(s): Vicky Williams View HTML

Awards for Excellence

Highly Commended Papers
Item No:	Item Information
1752382	Highly Commended Papers Journal: International Journal of Retail & Distribution Management Vol : 36 Issue: 12 Special Issue: Retail insights View HTML

Press release

China: 20 per cent growth in retail trade in 2008
Item No:	Item Information
1752383	China: 20 per cent growth in retail trade in 2008 Journal: International Journal of Retail & Distribution Management Vol : 36 Issue: 12 Special Issue: Retail insights View HTML