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Information Technology & People

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Articles

Articles

Article No:	Article Information:
1752644	Customer relationship management as advertised: Exploiting and sustaining technological momentum Ping Wang, E. Burton Swanson (pp. 323-349) Keywords: Advertising, Communications technology, Customer relations, Strategic management, Sustainable development ArticleType: Research paper View HTML | View PDF (286 KB) | Reprints & Permissions
1752645	Do virtual communities matter for the social support of patients?: Antecedents and effects of virtual relationships in online communities Jan Marco Leimeister, Karin Schweizer, Stefanie Leimeister, Helmut Krcmar (pp. 350-374) Keywords: Cancer, Germany, Internet, Patients, Social networks ArticleType: Research paper View HTML | View PDF (215 KB) | Reprints & Permissions
1752646	Enterprise resource planning and the post bureaucratic organization: “Formalization” as trust in the system versus “solidarity” as trust in individuals Alan Lowe, Joanne Locke (pp. 375-400) Keywords: Australasia, Best practice, Employee behaviour, Manufacturing resource planning, Trust ArticleType: Research paper View HTML | View PDF (154 KB) | Reprints & Permissions
1752647	Impact of ICTs on user-provider relations: perspectives from UK local authorities Zorlu Senyucel (pp. 401-414) Keywords: Communication technologies, Local authorities, United Kingdom, User studies ArticleType: Research paper View HTML | View PDF (179 KB) | Reprints & Permissions

Book Review

Reconfiguring the Firewall: Recruiting Women to Information Technology across Cultures and Continents

Item No:	Item Information
1752643	Reconfiguring the Firewall: Recruiting Women to Information Technology across Cultures and Continents Journal: Information Technology & People Vol : 21 Issue: 4 Author(s): Jeria L. Quesenberry View HTML

Editorial

Editorial

Item No:	Item Information
1752648	Editorial Journal: Information Technology & People Vol : 21 Issue: 4 Author(s): Edgar A. Whitley View HTML

Note from the publisher

Note from the publisher

Item No:	Item Information
1752649	Note from the publisher Journal: Information Technology & People Vol : 21 Issue: 4 Author(s): Vicky Williams View HTML

Awards for Excellence

Awards for Excellence

Item No:	Item Information
1752650	Awards for Excellence Journal: Information Technology & People Vol : 21 Issue: 4 View HTML