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Project Bluebird: Research into Better Library Communication
Richard Wallis
2005
15 - 16
0741-9058
10.1108/07419050510620244
Emerald Group Publishing Limited
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Purpose – To summarize the results of Project Bluebird conducted by Talis which examined how technology could be used to improve the way libraries communicate using Northumbria University as the pilot for the project. Design/methodlogy/approach – Offers a discussion of the results of Project Bluebird.
Findings – The project included the use of RSS feeds to delivery notification regarding various library services including: reserve items ready for collection, return of items imminent, items overdue and items with potential charge exceeding preset values.
Originality/value – Provides insight into the initial stages of this research.
Information services, Libraries, Technology led strategy
Case study