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A conceptual overview of a holistic model for quality in higher education
Gitachari Srikanthan, John F. Dalrymple
International Journal of Educational Management
2007
173 - 193
10.1108/09513540710738647
Emerald Group Publishing Limited
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Purpose – This paper aims to develop an overarching basis to consider issues of quality in higher education.
Design/methodology/approach – An attempt is made to synthesise different approaches to management in higher education.
Findings – The article concludes that it is possible to synthesise a model, based on existing literature, to uniquely address higher education.
Research limitations/implications – The model developed is a conceptual one as emphasised by the title.
Originality/value – Provides a thought framework for addressing the quality issues in higher education.
Higher education,
Quality,
Quality management,
Total quality management
Conceptual paper
www.emeraldinsight.com/10.1108/09513540710738647