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Implementing international standards: first, know your organisation

Article Information:

Title:

 Implementing international standards: first, know your organisation

Author(s):

Gillian Oliver

Journal:

Records Management Journal

Year:

2007 

Volume:

17 

Issue:

2 

Page:

82 - 93


DOI:

10.1108/09565690710757887

Publisher:

Emerald Group Publishing Limited

Document Access:

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Reprints & permissions:

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Abstract:

Purpose – The purpose of this paper is to demonstrate that implementation strategies for ISO 15489 need to be tailored to suit organisations, taking into account their unique features as well as the broader cultural environment, including societal legislative and standards frameworks.

Design/methodology/approach – Three different organisational settings are described and compared in the paper.

Findings – The paper finds that strategies for implementation of international standards should be devised accordingly to suit different information cultures.

Practical implications – Successful implementation of international standards is more likely if the cultural characteristics of the organisation are understood.

Originality/value – This research will assist in promoting best practice in records management.

Keywords:

ISO 9000 series, Records management, Standards

Article Type:

Research paper

References:

33 references

Article URL:

www.emeraldinsight.com/10.1108/09565690710757887

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