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The business benefits of flexible working


Article Information:

Title:

 The business benefits of flexible working

Author(s):

Peter Thomson

Journal:

Strategic HR Review

Year:

2008 

Volume:

7 

Issue:

2 

Page:

17 - 22


DOI:

10.1108/14754390810853129

Publisher:

Emerald Group Publishing Limited

Document Access:

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Abstract:

Purpose – Flexible working is a key contributor to business success but is often categorised by the human resource (HR) function as a “family friendly” benefit. If it is introduced strategically it can make a major contribution to the bottom line and to the credibility of HR. this paper aims to look at flexible working and its business benefits.

Design/methodology/approach – This paper provides an overview of flexible working and its benefits, with the latter demonstrated through business and individual case studies, and puts forward a model for strategic implementation.

Findings – The East Riding of Yorkshire made substantial measurable improvements to the level of service through the introduction of flexible working and turned a department around from failure to award-winning in a period of two years. Individuals at Vodafone are successfully finding a work/life balance using flexible working options.

Originality/value – A well-managed project plan is required to ensure successful execution of a pilot and the implementation of new working practices across the organisation. The model for strategic implementation in this paper provides a best practice tool.

Keywords:

Benefits, Business improvement, Corporate strategy, Flexible working hours, United Kingdom

Article Type:

Research paper

References:

2 references

Article URL:

www.emeraldinsight.com/10.1108/14754390810853129

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