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Inquiry and feedback: using action learning for transformational change


Article Information:

Title:

 Inquiry and feedback: using action learning for transformational change

Author(s):

Diane L. Dunton

Journal:

Industrial and Commercial Training

Year:

2008 

Volume:

40 

Issue:

2 

Page:

109 - 111


DOI:

10.1108/00197850810858956

Publisher:

Emerald Group Publishing Limited

Document Access:

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Abstract:

PurposeThe purpose of this paper is to share with business professionals a method for solving problems using action learning and inquiry. The outcome will be uncovering the root problem, build teams and leaders and transform how the organization addresses problems. Design/methology/approachThe paper describes action learning, explains the process used and presents three examples of groups that have used the action learning technique.

FindingsIn using action learning to focus on the real problem, organizations can be more effective, build teams and create change. Meetings are more productive, leaders emerge and results are achieved.

Practical implicationsThis is an approach that can be used with any size organization or group to address problems. Extensive training is not required. Once the concept is understood, the technique can be used throughout as a way to build teams and how change is viewed and problems are solved.

Originality/valueThe paper provides a problem-solving method using action learning and inquiry.

Keywords:

Action learning, Change management, Leaders, Team working, Transformational leadership

Article Type:

Case study

Article URL:

www.emeraldinsight.com/10.1108/00197850810858956

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