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Reference utility of social networking sites: options and functionality
Heidi Steiner
2009
4 - 6
0741-9058
10.1108/07419050910985246
Emerald Group Publishing Limited
Purpose – Since many, if not most, libraries and librarians have already delved into the world of social networking, the purpose of this paper is to serve strictly as an examination of the functionality of these tools for reference.
Design/methodology/approach – The paper provides a brief overview of each site, focusing on Facebook, MySpace, Twitter, and Ning.
Findings – Social networking sites are not equal in their reference utility, but possibilities exist and should be explored and implemented accordingly in a manner that best suits each library and the needs of its users.
Originality/value – The paper offers insight into the reference utility of social networking sites, providing an overview of their functionality.
Information media, Social networks
General review