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Article Information:
Title:
Measuring the organizational responsiveness through managerial flexibility
Author(s):
Antonio J. Verdu, Jose-Maria Gomez-Gras
Journal:
Journal of Organizational Change Management
Year:
2009
Volume:
Issue:
Page:
668 - 690
ISSN:
0953-4814
DOI:
10.1108/09534810910997069
Publisher:
Emerald Group Publishing Limited
Acknowledgements:
The authors thank the Spanish Ministry of Education and Science for providing partial funding for this research through project SEJ2007-64668/ECON.
Document Access:
Abstract:
Purpose – The purpose of this paper is to explore the nature of managerial flexibility and analyse its relationship to the organizational responsiveness of firms. This paper seeks to measure responsiveness by determining the fit between contextual and organizational variables.
Design/methodology/approach – Using an empirical approach and data drawn from a wide range of countries and different industries this paper obtains a sufficiently validated multidimensional scale.
Findings – The research proposes a measurement scale of organizational responsiveness through four types of managerial flexibility: internal and external, structural and strategic.
Practical implications – Whereas researchers can benefit from the development of a methodology that integrates different perspectives on fit, practitioners can identify the organizational responsiveness in their organizations.
Originality/value – This paper contributes to the literature by proposing a method to identify the organizational responsiveness of firms and developing a measurement scale.
Keywords:
Measurement, Organizational behaviour, Response flexibility
Article Type:
Research paper