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On the desirableness of personal relations between librarians and readers: the past and future of reference service

Article Information:

Title:

On the desirableness of personal relations between librarians and readers: the past and future of reference service

Author(s):

David Tyckoson

Journal:

Reference Services Review

Year:

2003

Volume:

31

Issue:

1

Page:

12 - 16


ISSN:

0090-7324


DOI:

10.1108/00907320310460834

Publisher:

MCB UP Ltd

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Abstract:

Presents a strong argument that the future of reference is part of an evolutionary process and that, by understanding the relationship of reference service to the library and of the library to its community, one can better understand how those relationships will evolve in the future. Notes that the four functions for reference librarians, as defined by Samuel Swett Green in 1876, remain the core of reference service today.

Keywords:

Change, Community relations, Evolution, Libraries, References services


Article Type:

Case study


Article URL:

http://www.emeraldinsight.com/10.1108/00907320310460834

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