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Web site accessibility: an online sector analysis

Article Information:

Title:

Web site accessibility: an online sector analysis

Author(s):

Eleanor Loiacono, Scott McCoy

Journal:

Information Technology & People

Year:

2004

Volume:

17

Issue:

1

Page:

87 - 101


ISSN:

0959-3845


DOI:

10.1108/09593840410522198

Publisher:

Emerald Group Publishing Limited

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Abstract:

Under the Americans with Disabilities Act (ADA), companies must provide customers with disabilities access to their “physical” stores. With the advent of the pure Web store, some wonder if the ADA will extend into “cyberspace”. So, are companies ready? This study assesses Web sites to determine their readiness. Results reveal that only 9 percent of the sites have accessible home pages.

Keywords:

Disabled people, Electronic commerce, United States of America, Worldwide web


Article Type:

Research paper


Article URL:

http://www.emeraldinsight.com/10.1108/09593840410522198

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