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Organizational learning, knowledge and wisdom


Article Information:

Title:

Organizational learning, knowledge and wisdom

Author(s):

Paul E. Bierly III, Eric H. Kessler, Edward W. Christensen

Journal:

Journal of Organizational Change Management

Year:

2000

Volume:

13

Issue:

6

Page:

595 - 618


ISSN:

0953-4814


DOI:

10.1108/09534810010378605

Publisher:

MCB UP Ltd

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Abstract:

To improve our understanding of the impact of organizational learning and knowledge on competitive advantage, we propose a framework that includes the constructs of data, information, knowledge, and wisdom. Each of these constructs is then associated with a different type of learning. We further argue that wisdom is an important, albeit missing, construct in the knowledge-based theory of the firm. A key to organizational wisdom is judgement and decision making, which requires an understanding of the complexity of a situation, but also requires the ability to make sense and simplify so that action can be taken. Three important drivers for the development of organizational wisdom are experience, a passion to learn, and spirituality. Processes for acquiring organizational wisdom such as transformational leadership, organizational culture and knowledge transfer are also discussed.

Keywords:

Knowledge-based systems, Organizational learning


Article Type:

Conceptual Paper


Article URL:

http://www.emeraldinsight.com/10.1108/09534810010378605

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