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Article Information:
Title:
Global business process re-engineering: a system dynamics-based approach
Author(s):
J. Ashayeri, R. Keij, A. Broker
Journal:
International Journal of Operations & Production Management
Year:
1998
Volume:
Issue:
Page:
817 - 831
ISSN:
0144-3577
DOI:
10.1108/01443579810225478
Publisher:
MCB UP Ltd
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Abstract:
This paper presents a structured approach for business process re-engineering (BPR) in a large (global) corporation. The paper defines BPR, explores the principles and assumptions behind re-engineering, and looks for common factors behind its successes or failures. In order to overcome the potential failures, we propose to view a global business as a system and use the system dynamics methodology in conjunction with analytic network process. This approach will enable corporations to understand the relationships among the components of a global business and link different sub-systems properly when a re-engineering process is taking place. The purpose of this approach is to increase the effectiveness of the re-engineering process.
Keywords:
BPR, Effectiveness, Multinationals, System analysis
Article Type:
Research paper