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Toward a framework for action research in information systems studies
Francis Lau
Information Technology & People
1999
148 - 176
0959-3845
10.1108/09593849910267206
MCB UP Ltd
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Based on recent reviews regarding its use in information systems (IS) studies, this paper argues that action research is still not well recognized by IS researchers and mainstream IS journals especially in North America. To make the situation worse, existing criteria used to assess the quality of action research studies are found to be inadequate when applied to IS. In order to advance its understanding and use by IS researchers and practitioners, the IS action research framework proposed recently by Lau is refined and presented as a set of guidelines in this paper. The implications of this refined framework on IS research and practice are discussed.
Action research, Assessment, Information systems, Methodology, Quality, Research
Research paper