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Article Information:
Title:
Web site accessibility: an online sector analysis
Author(s):
Eleanor Loiacono, Scott McCoy
Journal:
Information Technology & People
Year:
2004
Volume:
Issue:
Page:
87 - 101
ISSN:
0959-3845
DOI:
10.1108/09593840410522198
Publisher:
Emerald Group Publishing Limited
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Abstract:
Under the Americans with Disabilities Act (ADA), companies must provide customers with disabilities access to their “physical” stores. With the advent of the pure Web store, some wonder if the ADA will extend into “cyberspace”. So, are companies ready? This study assesses Web sites to determine their readiness. Results reveal that only 9 percent of the sites have accessible home pages.
Keywords:
Disabled people, Electronic commerce, United States of America, Worldwide web
Article Type:
Research paper