Charleston, SC, USA, 3-6 November 2010
From Interlending & Document Supply
"Kits: a national system for document supply in Turkey", by Ertugrul Cimen, Ayhan Tuglu, Mehmet, Mehmet Manyas, Sema Çelikbas, Zeki Çelikbas
"Now we're getting somewhere – adventures in trans Tasman interlending", by Debbie Hanington, David Reid
"DELNET – the functional resource sharing library network: a success story from India", by Sangeeta Kaul
"Information supply beyond text: non-textual information at the German National Library of Science and Technology (TIB) – challenges and planning", by Jan Brase, Ina Blümel
"Success factors for the future of information centres, commercial and public libraries: a study from Germany", by Ragna Seidler-de-Alwis, Simone Fühles-Ubach
From Program
"Digitising the past: the beginning of a new future at the Royal Tropical Institute of The Netherlands", by Peter Levi
"The Bookshelf: digitisation and access to copyright items in Norway", by Vigdis Moe Skarstein
"Early learnings from the National Library of New Zealand's National Digital Heritage Archive project", by Steve Knight
"NUMERIC: statistics for the digitisation of European cultural heritage", by Roswitha Poll
From Library Hi Tech News
"New e-sources, new models: reinventing library approaches to providing access", by Aline Soules
"E-learning contribution to the building of a multi-generational workplace learning community in an academic library: observations drawn from practice", by Matilde Fontanin
From Performance Measurement and Metrics
"Burning platforms and melting icebergs: an exploratory analysis of present strategic challenges and cross-pressures in the public libraries", by Niels Ole Pors
"Planning for impact, assessing for sustainability", by Sandra Fried, Maciej Kochanowicz, Marcel Chiranov
"Towards an assessment of public library value: statistics on the policy makers' agenda", by Kristine Paberza
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