Volume 36 number 11
An assessment of operational efficiencies in the UK retail sector
Wantao Yu and Ramakrishnan Ramanathan
Volume 36 number 8
B2C e-commerce logistics: the rise of collection-and-delivery points in The Netherlands
Jesse W.J. Weltevreden
Volume 36 number 5
'Switched': store-switching behaviours
Anne Findlay and Leigh Sparks
Michelle Kunz