Online from: 1988
|Title:||Strategic decision-making processes: beyond the efficiency-consensus trade-off|
|Author(s):||Roberto M A|
|Journal:||Group & Organization Management, Dec 2004, Volume: 29 Issue: 6 pp.625-658 (34 pages)|
|Keywords:||Decision Making, Groups, Strategic Management, Usa|
|Article type:||Research paper|
|Reference:||34AA246 (Permanent URL)|
Design/methodology/approach - presents an inductive study that involved studying ten strategic decisions made by managers at three subsidiaries of a US firm, Military Engineering Inc, drawing on both quantitative and qualitative methods. Sets out the ways that the decisions were coded to identify the levels of efficiency and consensus associated with each decision. Analyses interviews with seven or eight people who were involved in each decision (78 informants overall) to generate a series of propositions concerning how managers should handle the cognitive and political processes involved in decision making.
Findings - Sets out six propositions - managers should establish well-defined and stable decision criteria before analysing the alternative courses of action; they should eliminate subsets of options in a systematic way; they should make a tentative choice, contingent on the occurrence of specific events before implementation; they should ensure that participants in the decision have equal access to information prior to key group meetings; they should avoid presenting token alternatives during the decision making process; and they should separate advocacy for a potential course of action from its evaluation. Based on this develops a conceptual framework for strategic decision making. Research implications/limitations - discusses how the propositions can be tested systematically and identifies areas to which more attention should be paid, e.g. the role of the leader of the decision making process.
Practical implications - outlines an approach to decision making that managers can try out in their work.
Originality/value - develops a new framework for understanding how to make decisions effectively and successfully based on empirical research.