Online from: 1988
|Title:||Decision support systems evolution: framework, case study and research agenda|
|Journal:||European Journal of Information Systems, Dec 2004, Volume: 13 Issue: 4 pp.247-259 (13 pages)|
|Keywords:||Decision Making, Decision-support Systems, Executive Information Systems, Information Systems, Management Information Systems|
|Article type:||Literature review / Case study|
|Reference:||34AA350 (Permanent URL)|
Design/methodology/approach - a review of the literature of DSS theory is presented to provide the background to the study which applied insights from other disciplines and prior DSS research to the development of a framework for understanding DSS evolution in which the research process was based on the various characteristics of the evolution. Describes the results of a case study, involving a large, unnamed semi-government authority, which was faced with rehousing its administrative staff from premises which were overcrowded.
Findings - the data yielded by the case study demonstrated the descriptive validity of the framework by its application to published DSS studies and to an intensive case study of DSS development. Concludes that the results indicate the success of the approach to the definition of adequate research agendas capable of producing important indications of evolutionary DSS development.
Originality/value - to extend the literature of DSS to include the evolutionary trends which play an important part in the emergence of a growing corpus of knowledge on the subject.