Online from: 1988
|Title:||An intra- and inter-industry analysis of e-business effectiveness|
|Author(s):||Motiwall L, Khan M R, Xu S|
|Journal:||Information & Management, Jul 2005, Volume: 42 Issue: 5 pp.651-667 (17 pages)|
|Keywords:||Electronic Commerce, Financial Performance, Mathematical Modelling, Organizations|
|Article type:||Research paper / Literature review|
|Reference:||34AP026 (Permanent URL)|
Design/methodology/approach - A review of the literature of the financial performance model of EB is presented to provide the background to the study. Reports the results of a financial performance analysis of three industries: retailing; consumer products; and food/beverages/tobacco products; involving a detailed analysis of the financial statements of 165 companies operating in these industries and extending over a ten-year period, to determine whether the EB activities have any significant impact on their financial performance, and whether this impact varied across different industries.
Findings - The results were found partly to support the view that EB activities impact favourably on the macro performance of the industries but no firm conclusions could be drawn at the individual company level. Concludes that the proposed EB model may be suitable for measuring the financial impact of EB activities at the group level and, while providing results that are somewhat ambiguous, the general conclusion is that EB activities are generally beneficial to company performance.
Originality/value - Presents an objective assessment of EB activities on commercial performance that enables the large amount of published literature on the subject to be placed in accurate context and allows a form of benchmarking of such literature to take place.