Emerald Management Reviews

Design/methodology/approach - Undertakes to: (1) present a comprehensive compensation satisfaction construct; (2) develop a psychometrically sound measure of this compensation construct drawing on existing measures and new items and (3) to evaluate the construct validity of the new measure. Integrates two theoretical frameworks of compensation satisfaction to distinguish between pay and benefits and between procedures and outcomes and used this typology to evaluate the measure. Draws on two studies (focus groups and a survey) to develop the Comprehensive Compensation Satisfaction Questionnaire; describes the confirmatory factors analysis of the 29 CCSQ items and outlines how three structural models were used to present seven hypotheses concerning the antecedents and consequences of compensation satisfaction.

Findings - Reports how support was found for all seven hypotheses; puts forward how satisfaction with compensation procedures were related to pay structure, variable pay procedures and benefit determination satisfaction.

Research limitations/implications - Non-experimental design and cross-sectional and common-source data; focused on one organization.

Originality/value - Presents a new comprehensive compensation satisfaction measure.