Online from: 1988
|Title:||To disclose or not to disclose? Status distance and self-disclosure in diverse environments|
|Author(s):||Phillips K W, Rothbard N, Dumas T|
|Journal:||The Academy of Management Review, Oct 2009, Volume: 34 Issue: 4 pp.710-732 (23 pages)|
|Keywords:||Gender, Interpersonal Communications, Interpersonal Relations, Race Relations, Social Status|
|Article type:||Research paper|
|Reference:||39AA721 (Permanent URL)|
Design/methodology/approach - A review of the literature of the theoretical studies of self-disclosure at work and the factors governing the disclosing of personal information is presented to provide the basis for the research model. Theorizes about the construct of 'status distance', the degree of status difference between individuals, and its influence on the way in which individuals work together.
Findings - It is concluded that disclosure of personal information may actually increase status distance instead of bringing individuals closer together. Suggests that status expectations may be confirmed or not confirmed by the application of status-relevant information, and this can influence the degree of status distance between individuals. Concludes that encouraging co-workers to 'get to know' one another as a solution to diversity challenges may be problematic because of the status distance inherent in demographically dissimilar dyads.
Originality/value - Contributes to the research literature by questioning the efficacy of self-disclosure of personal information as a means of improving the quality of relationships among demographically dissimilar individuals.