Series editor(s): Anne Woodsworth and W. David Penniman
Subject Area: Library and Information Studies
|Title:||Refocusing Distinctive Capabilities: Strategic Shifts in Harvard's Baker Library Services|
|Author(s):||Cynthia Churchwell, Mallory Stark, Debra Wallace|
|Volume:||34 Editor(s): Anne Woodsworth ISBN: 978-1-78052-390-3 eISBN: 978-1-78052-391-0|
|Citation:||Cynthia Churchwell, Mallory Stark, Debra Wallace (2011), Refocusing Distinctive Capabilities: Strategic Shifts in Harvard's Baker Library Services, in Anne Woodsworth (ed.) Librarianship in Times of Crisis (Advances in Librarianship, Volume 34), Emerald Group Publishing Limited, pp.113-138|
|DOI:||10.1108/S0065-2830(2011)0000034009 (Permanent URL)|
|Publisher:||Emerald Group Publishing Limited|
|Article type:||Chapter Item|
|Abstract:||This chapter presents a case study of how Baker Library Services, a department of Harvard Business School's Knowledge and Library Services, has refocused its distinctive capabilities in order to become better integrated with research and course development and increase the value of its human and material resources' contributions to research, teaching, and learning. As part of a multipronged strategy, this chapter has developed new individual and organizational capabilities, including Research Support Continuum, Research Services Delivery Model, the Project Management Office, and services to support collaborative research and course development environments. The chapter is presented as a journey with reference to an earlier report on the development of the Curriculum Services Group, an update on current initiatives, and an outline of future plans for continuing to review the priorities needed to achieve the group's strategic shifts.|
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