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Book cover: Advances in Librarianship

Advances in Librarianship

ISSN: 0065-2830
Series editor(s): Anne Woodsworth and W. David Penniman

Subject Area: Library and Information Studies

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Refocusing Distinctive Capabilities: Strategic Shifts in Harvard's Baker Library Services

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Title:Refocusing Distinctive Capabilities: Strategic Shifts in Harvard's Baker Library Services
Author(s):Cynthia Churchwell, Mallory Stark, Debra Wallace
Volume:34 Editor(s): Anne Woodsworth ISBN: 978-1-78052-390-3 eISBN: 978-1-78052-391-0
Citation:Cynthia Churchwell, Mallory Stark, Debra Wallace (2011), Refocusing Distinctive Capabilities: Strategic Shifts in Harvard's Baker Library Services, in Anne Woodsworth (ed.) Librarianship in Times of Crisis (Advances in Librarianship, Volume 34), Emerald Group Publishing Limited, pp.113-138
DOI:10.1108/S0065-2830(2011)0000034009 (Permanent URL)
Publisher:Emerald Group Publishing Limited
Article type:Chapter Item
Abstract:This chapter presents a case study of how Baker Library Services, a department of Harvard Business School's Knowledge and Library Services, has refocused its distinctive capabilities in order to become better integrated with research and course development and increase the value of its human and material resources' contributions to research, teaching, and learning. As part of a multipronged strategy, this chapter has developed new individual and organizational capabilities, including Research Support Continuum, Research Services Delivery Model, the Project Management Office, and services to support collaborative research and course development environments. The chapter is presented as a journey with reference to an earlier report on the development of the Curriculum Services Group, an update on current initiatives, and an outline of future plans for continuing to review the priorities needed to achieve the group's strategic shifts.

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