The Four C's of Leadership Development

Cynthia Roberts; Carolyn Roper

doi:10.1108/S1474-8231(2011)0000010014

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Advances in Health Care Management

ISSN: 1474-8231
Series editor(s): Dr. Leonard H. Friedman, Dr. Jim Goes, Professor Grant T. Savage

Subject Area: Health Care Management/Healthcare

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The Four C's of Leadership Development

Document Information:
Title:	The Four C's of Leadership Development
Author(s):	Cynthia Roberts, Carolyn Roper
Volume:	10 Editor(s): Jason A. Wolf, Heather Hanson, Mark J. Moir, Len Friedman, Grant T. Savage ISBN: 978-0-85724-709-4 eISBN: 978-0-85724-710-0
Citation:	Cynthia Roberts, Carolyn Roper (2011), The Four C's of Leadership Development, in Jason A. Wolf, Heather Hanson, Mark J. Moir, Len Friedman, Grant T. Savage (ed.) Organization Development in Healthcare: Conversations on Research and Strategies (Advances in Health Care Management, Volume 10), Emerald Group Publishing Limited, pp.125-149
DOI:	10.1108/S1474-8231(2011)0000010014 (Permanent URL)
Publisher:	Emerald Group Publishing Limited
Article type:	Chapter Item
Abstract:	One of the top domestic issues of concern to Americans is access to high-quality and affordable health care, and there is a growing concern about how institutions struggling to survive within this trillion-dollar industry will increase their effectiveness in the future. This chapter outlines a process of leadership development using an action learning approach in one Midwestern health care system over a period of three years. The process addresses both the development of the individual leader as well as the collective leadership capacity in an effort to sustain organizational learning and effectiveness over time. A model is presented that covers four phases or Four C's of development, which includes movement from individual Competency development, to the development of social capital through the enhancement of Connections and Creation of shared understanding, ultimately expanding Capacity for change within the organization. We also address other factors that must be taken into consideration that will either enhance or impede the concentric movement such as culture, sponsor support, and alignment of systems and structures.