9. COGNITION IN NATURAL SETTINGS: THE CULTURAL LENS MODEL

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Advances in Human Performance and Cognitive Engineering Research

ISSN: 1479-3601
Series editor(s): Professor Eduardo Salas

Subject Area: Health Care Management/Healthcare

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Document Information:
Title:	9. COGNITION IN NATURAL SETTINGS: THE CULTURAL LENS MODEL
Author(s):	Helen Altman Klein
Volume:	4 Editor(s): Michael Kaplan ISBN: 978-0-76231-049-4 eISBN: 978-1-84950-575-8
Citation:	Helen Altman Klein (2004), 9. COGNITION IN NATURAL SETTINGS: THE CULTURAL LENS MODEL, in Michael Kaplan (ed.) Cultural Ergonomics (Advances in Human Performance and Cognitive Engineering Research, Volume 4), Emerald Group Publishing Limited, pp.249-280
DOI:	10.1016/S1479-3601(03)04009-8 (Permanent URL)
Publisher:	Emerald Group Publishing Limited
Article type:	Chapter Item
Abstract:	Intercultural interactions, in domains such as civil aviation and international peacekeeping, expand awareness of national differences in cognition. At the same time, experience with national differences in natural settings provides a more complex picture of cognition. The Cultural Lens Model captures the nature and origin of the cognitive differences. This paper reviews cognitive dimensions that vary over national groups. It uses the Cultural Lens Model to describe the implications of these cognitive differences for five intercultural challenges: problem definition, planning, coordination, prediction, and training. Finally, the paper suggests mechanisms for increasing international effectiveness in the face of cognitive differences.