Chapter 1 Emotional intelligence and wise emotion regulation in the workplace

Stéphane Côté; Christopher T.H. Miners; Sue Moon

doi:10.1016/S1746-9791(06)02001-3

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Research on Emotion in Organizations

ISSN: 1746-9791
Series editor(s): Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel

Subject Area: Organization Studies

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Chapter 1 Emotional intelligence and wise emotion regulation in the workplace

Document Information:
Title:	Chapter 1 Emotional intelligence and wise emotion regulation in the workplace
Author(s):	Stéphane Côté, Christopher T.H. Miners, Sue Moon
Volume:	2 Editor(s): Wilfred J. Zerbe, Neal M. Ashkanasy, Charmine E.J. Härtel ISBN: 978-0-76231-310-5 eISBN: 978-1-84950-411-9
Citation:	Stéphane Côté, Christopher T.H. Miners, Sue Moon (2006), Chapter 1 Emotional intelligence and wise emotion regulation in the workplace, in Wilfred J. Zerbe, Neal M. Ashkanasy, Charmine E.J. Härtel (ed.) Individual and Organizational Perspectives on Emotion Management and Display (Research on Emotion in Organizations, Volume 2), Emerald Group Publishing Limited, pp.1-24
DOI:	10.1016/S1746-9791(06)02001-3 (Permanent URL)
Publisher:	Emerald Group Publishing Limited
Article type:	Chapter Item
Abstract:	In organizations, it is common to talk about how wisely people manage their emotions. Even so, it is often not obvious whether a particular act of emotion regulation is wise or unwise and, to date, research has provided little guidance to judge the wisdom of emotion regulation efforts. We develop a model that construes wise emotion regulation as a process that involves: (a) setting an effective emotion regulation goal, (b) choosing an appropriate strategy to achieve that goal, (c) implementing that strategy effectively, and (d) adapting emotion regulation over time. We also develop propositions linking emotional intelligence to wise emotion regulation. Finally, we discuss the implications of our model and propositions for research and practice.