Chapter 9 Leadership negligence and malpractice: emotional toxicity at SkyWaves Aerospace international

Welcome:
Guest

Research on Emotion in Organizations

ISSN: 1746-9791
Series editor(s): Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel

Subject Area: Organization Studies

Content: Series Volumes | Current Volume RSS

Options: To add Favourites and Table of Contents Alerts please take a Emerald profile

Document Information:
Title:	Chapter 9 Leadership negligence and malpractice: emotional toxicity at SkyWaves Aerospace international
Author(s):	Alan Goldman
Volume:	4 Editor(s): Wilfred J. Zerbe, Charmine E.J. Härtel, Neal M. Ashkanasy ISBN: 978-1-84663-940-1 eISBN: 978-1-84663-941-8
Citation:	Alan Goldman (2008), Chapter 9 Leadership negligence and malpractice: emotional toxicity at SkyWaves Aerospace international, in Wilfred J. Zerbe, Charmine E.J. Härtel, Neal M. Ashkanasy (ed.) Emotions, Ethics and Decision-Making (Research on Emotion in Organizations, Volume 4), Emerald Group Publishing Limited, pp.207-224
DOI:	10.1016/S1746-9791(08)04009-1 (Permanent URL)
Publisher:	Emerald Group Publishing Limited
Article type:	Chapter Item
Abstract:	This chapter presents a case which illustrates how the external management consultant may function as an organizational anthropologist and provide insights and alternative strategies for human resource professionals and leadership faced with high toxicity levels. The long-term failure to timely detect toxins and intervene in a destructive conflict results in the spread of dysfunctional behavior in the case company, pointing to leadership negligence and malpractice. The deeply entrenched “no emotions allowed” culture evokes massive turnover and plunging motivation and productivity. The case concludes with specific recommendations for avoiding or repairing a toxic workplace culture.