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Library fee‐based information services: financial considerations

Suzanne M. Ward (Suzanne M. Ward is Head, Access Services, Purdue University Libraries, West Lafayette, Indiana, USA.)
Yem S. Fong (Yem S. Fong is Head, Information Delivery Services, University of Colorado at Boulder, Boulder, Colorado, USA.)
Damon Camille (Damon Camille is Director, Document Delivery and Fee‐Based Services, Fondren Library, Rice University, Houston, Texas, USA.)

The Bottom Line

ISSN: 0888-045X

Article publication date: 1 March 2002

1794

Abstract

Fee‐based services in libraries offer research and document delivery services to non‐primary clientele on a cost‐recovery basis. Highlights services at the University of Colorado, Boulder, Rice University and Purdue University. Explores the major financial considerations involved in starting a new fee‐based service, including planning, staffing, pricing and marketing. Relates several special opportunities to which the libraries could not have responded without having had an existing fee‐based service with experienced staff in place. Also examines Internet opportunities.

Keywords

Citation

Ward, S.M., Fong, Y.S. and Camille, D. (2002), "Library fee‐based information services: financial considerations", The Bottom Line, Vol. 15 No. 1, pp. 5-17. https://doi.org/10.1108/08880450210415716

Publisher

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MCB UP Ltd

Copyright © 2002, MCB UP Limited

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